The Nashville Metropolitan Transit Authority's (MTA) AccessRide program is a publicly funded paratransit service, which operates specialized van services for persons with disabilities who are unable to use regular fixed-route buses.
About this Program
AccessRide provides door-to-door paratransit service within Davidson County, excluding commuter or express service. AccessRide personnel are directly responsible for: certifying eligible paratransit passengers; managing ridership accounts; scheduling rides; managing AccessRide customer care; reporting service and financial information to the MTA; providing travel training for people who would like to learn how to use fixed-route bus services; ensuring all operators and staff are trained extensively for sensitivity awareness, vehicle operation and passenger assistance; and providing reliable van service through preventive maintenance.
AccessRide provides service to persons whose temporary or permanent disabilities prevent their independent use of public transportation. To determine eligibility for paratransit service, individuals must complete an application for ADA paratransit service and demonstrate, that because of their disability, they are unable to use MTA's fixed-route bus service.
